Privacy Policy
Client Records and Data Protection
For effective and responsible treatment, it is necessary for me, as your therapist, to maintain a confidential client record. This is also a legal obligation as required by applicable laws governing therapy and healthcare.
Your file contains notes about your health status and information regarding any assessments and treatments conducted. Additionally, it may include data necessary for your treatment that I have, with your explicit consent, requested from another healthcare provider, such as your general practitioner.
How Your Privacy Is Protected
I take all necessary measures to safeguard your privacy. This includes:
Handling your personal and medical information with care
Ensuring that unauthorized individuals do not have access to your records
As your therapist, I am the only person with access to your file. I am bound by a legal duty of confidentiality (professional secrecy) and will not share your information without your consent.
Use of Your Data
Your personal and medical data may also be used for the following purposes:
To inform other healthcare providers, for example, when your therapy ends or if you are referred to another specialist. This is only done with your explicit consent.
For continuity of care, in case another professional covers my practice during my absence.
For peer consultation, where your case may be discussed in an anonymized format for professional learning.
A small portion of your data is used for financial administration, to enable me or my accountant to issue invoices.
If I intend to use your data for any other reason, I will always inform you in advance and request your explicit consent.
Retention Period of Your Data
In accordance with legal requirements, client records must be retained for 20 years from the last date of treatment, as stated in healthcare regulations.
PRIVACY ON INVOICES
The invoices you receive will include the minimal necessary details required by health insurance providers for reimbursement purposes. This may include:
Your name, address, and place of residence
Your date of birth
Your insurance policy number (if applicable)
The date of treatment
A brief description of the treatment, such as “Coaching Session” or “Couples Counselling”
The cost of the session
YOUR RIGHTS UNDER DATA PROTECTION LAWS
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right to access – You can request access to the information stored about you.
Right to rectification – If your data is incorrect, you have the right to request a correction.
Right to erasure (right to be forgotten) – You can ask for your data to be deleted, except where legal retention periods apply (e.g., mandatory record-keeping for therapy files).
Right to restrict processing – If you believe the data is incorrect or you have objected to processing, we must pause data usage until the issue is resolved.
Right to data portability – If you decide to transfer to another therapist, you can request a copy of your data for that purpose.